EPABX

Communication is an integrated part of a human life. We can’t imagine our lives without talking to one another. It is an aspect of daily life that we use to maintain connection with other people around us. Offices need permanent communication and active response to make the working even more smoother and working faster for the entire team.

To make the communication a better experience for you Sunway corporation has brought EPABX . Sunway is dedicated to your utmost comfort and ease of usage.

Now the very basic question that comes to mind of every reader is that what is EPABX ?

So EPABX stands for the electronic private automatic branch exchange (EPABX) it is basically an equipment that will make your day-to-day working in the offices much simpler, especially in the area of communication. The EPABX may also be defined as a switching system that makes available both internal and external switching functions of any organization. It comes under the category of business phone systems which serve a business environment. Multi-line connections can be made through a single telephonic connection. It is an office equipment of immense use for telephonic connectivity with extensions of a single phone line.

EPABX has many features in it that makes its usage even more easy and useful.

Few of which are –

INTERNAL COMMUNICATION

Telephones have always been the lifeline for any business communication. The communication between the departments stays seamless with the help of EPABX intercom systems which allows cost-effective communication effortlessly.

CENTRALIZED CONTROL

The EPABX comes with a feature that allows all the incoming calls to come to one single receiving point assigned with a single number and then the calls can be routed to the required departments. This ensures passing down of only one number to reach multiple contacts.

AUTOMATION

All of the latest devices enabled with EPABX systems come with an auto-reply feature which makes attending the calls easier. With these devices taking care of each and every incoming call, you no longer need to bother about employing a receptionist. The chances of manual errors also get nullified with these automatic reply machines.

CALL WAITING

It allows a user to hear a tone when they are on the line to notify them that another call is trying to reach them. Users have the option of answering the second call or allowing it to go unanswered. If answered, the user can toggle between calls using the transfer button.

CONSULTATION

The Consultation feature allows you to put one number on hold and consult privately with another party.

EXECUTIVE INTERCOM

EPABX’s this feature works between two specially designated telephone sets. When you press the Executive Intercom button on your phone set, your message can be heard through the speaker of the electronic set that you are calling. A two-way conversation is possible, if the called party lifts his or her handset.

GROUP INTERCOM

This feature permits a group of employees to contact each other by dialing a two/three-digit (configurable) number assigned to the telephone.

CALLER ID

At just one look, you can identify the name and telephone number of the person calling you.

HOW DOES EPABX WORK?

The EPABX works exactly like an exchange that sends, receives, and forward calls from the organization to the outside world. The electronic private automatic branch exchange allows organizations to cut costs as it doesn’t need to run the line from every phone in the building to the telephone exchange. The electronic private branch exchange typically does not need any operator. A computer on board handles all the calls and switches them according to dialed numbers. Thus, it saves a lot of human effort in transferring the incoming and outgoing calls. Large organizations rely on communication, and in massive organizations, thousands of calls happen simultaneously. So, computers save human efforts and transfer calls seamlessly.

Not just this Sunway provides you with complete installation in affordable prices that makes your office time easy time and let your entire team connect effortlessly!